![]() Even though the support for it has ended, it does stay in the core of the current windows too. Windows 7 was one of the most stable Windows operating systems in the past. READ: Guide On Joining Teams Meeting As A Guest 1.4 Run MS Teams In Compatibility Mode Sign back in and open the Teams application and the teams blank white screen should now be fixed. Please see the screenshot below for reference. However, if you run into an error that some files are still in use and cannot be deleted, double-check if Teams is still running in the background. That’s how to clear teams cache on Windows 10/11. It will then go ahead and download any necessary files that should be stored in the cache fresh from the file’s origin.You can either restart Teams or your PC/Laptop and open Teams again.This is how you can clear Teams Cache in Windows 10 machines. ![]() Once inside the folder, delete all the contents of the folder.If you are not aware of what u are doing here, make sure you confirm that you are only deleting files from the “Roaming” directory and not the “Local” or “Local low”.Alternatively, hit the “Windows” + “R” key simultaneously on your keyboard and enter the following followed by the Enter key.You will have to learn how to enable hidden files in Windows 10 otherwise you will not find the “App Data” folder.Open windows explorer and go to the following folder.Ĭ:\Users\\AppData\Roaming\Microsoft\Teams.To clear Teams cache on Windows 10/11, do the following: Look at the screenshot below for reference.įirst, make sure that you have shut down the application completely, please see above on how to close teams that might be running in the background. Quit Microsoft teams from the bottom tray as well.If it’s not ticked, GPU is disabled for Teams currently and teams white screen is because of other reasons. Tick on the “Disabled GPU hardware acceleration(requires restarting Teams)”.Open teams and open settings (If you can).To disable GPU hardware acceleration for Teams in Windows 10, do the following: Sometimes hardware drivers can create these discrepancies.įor someone facing this issue on Windows 11, I am working on a guide on disabling GPU hardware acceleration for Teams in Windows 11, if you would like me to notify you, please leave a comment and I’ll let you know. If your system has an external graphics card (GPU), you can try to disable it while running MS teams. 1.1 Disable GPU Hardware Acceleration For Teams in Windows I could call myself from someone else’s account, and I could see the call notification, but all I could see is a blank white screen when opening Teams application.Īlternatively, you can join a Teams meeting from the browser and come back to the troubleshooting later. So, every time I open the Teams application, it would automatically sign in. I am already logged in to Microsoft Teams, and auto-login was setup. Microsoft Teams White Screen Issue Fixes For Windows 10/11 My Scenario Let me show you what exactly worked for me first and then other things that you can try if this does not work for you to solve the “blank white screen on Teams” issue on Windows 10/11 or Mac OS.Ģ.4 Signing Out Completely and Logging Back In 1. There are so many suggestions on how to solve the blank white screen issue on Microsoft Teams, but most of them did not work for me. There is a high possibility your system admins need to make sure they have configured Micorosft Teams properly or addressed this issue atleast. If you are using a laptop or desktop from work and Teams is the means for daily communication within your organization or outside, please contact your IT helpdesk before you do any troubleshooting on your own. ![]() ![]() Other issues such as Teams not detecting the camera, unable to share the system audio in teams meetings are also quite normal. You cannot close the window or click on anything on the window. ![]() You might see a blank white screen on login, or if you are already signed in on Microsoft Teams, teams take a long time to load, and all you see is a blank white screen. ![]()
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